SkinSpaceUK clinics

are RE-OPENING JULY 2020.

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Our customer services team are busy rebooking all postponed appointments.  You will be contacted in date order from the 24th March when we closed all clinics and will be offered the first available appointment.  Please wait to be contacted by our team as we have limited inbound call resources. During these unprecedented times we ask for your patience and understanding as we try to fairly rebook all clients.

The well-being of our clients and colleagues is our number one priority and all our staff and practitioners are taking responsibility to protect your health and safety very seriously when visiting our clinics. With this in mind we have introduced the following measures and guidelines:

• Any staff showing symptoms or feeling unwell will be asked not to attend work

• Shared surfaces, treatment rooms, door handles etc will be cleaned regularly with powerful virucidal/bacterial disinfectant during the day and when the clinic closes on an evening.

• We will greet clients outside of the clinic with warm smiles and escort you in to designated waiting areas via a hand sanitiser station.

• We kindly request that clients displaying any known symptoms do not attend clinic, we will understand if appointments need to be cancelled.

• Please do not bring anybody else with you to your appointment as they will not be allowed admittance, unless with prior agreement for guardians/carers.

• We encourage you to stay safe by practicing social distancing, and as such, signage and floor markings have been introduced in to the clinics to help keep clients and colleagues 2 metres apart where possible.

• Clear plastic screens (sneeze guards) have been installed at reception desks to help minimise exposure to airborne pathogens.

• Appointments will be spread out to allow extra stringent hygiene measures between clients and for clients to socially distance in waiting areas.

• Visors, facemasks, gloves and aprons will be worn by our therapists during every treatment we also request that you bring with you your own face covering to further protect yourself and our staff.

• Unfortunately during this period we will not be able to provide toilet facilities for our clients.

• Please arrive promptly for your appointment, but not early, to allow us to adhere to the social distancing guidelines.

We continue to follow the advice of the Department of Health and Chief Medical Officer and as things are changing daily we will endeavour to provide you with regular updates and any changes to the above proposed re-opening procedures.  We are hoping that it will be business as usual soon and would like to take this opportunity to thank you for your continued support, patience and understanding.

Our teams are looking forward to seeing you again soon!

It’s time to come back stronger than ever…with your safety at heart.

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SKINSPACEUK TEAM